Made to order items are at about a 4 week turnaround due to the volume of orders we receive daily. Please do not message us until it has hit that turn around time. Holiday orders may vary due to urgency of item.
You have 10 days to return an item from the date that you purchase it.
To be eligible for a return, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it.
We require the original receipt or proof of purchase to be eligible for a return.
Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item.
If we approve your refund, you will receive a coupon code in the amount spent on the original order via email that is attached to order.
You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable.